Shipping Overview
Shipping Time Frame
At Hydrogen Water, we strive to dispatch orders within 1-3 business days. The delivery time, after your order leaves our facility, depends on the shipping method you select during checkout and your location. Please note that shipping times are estimates and not guarantees.
Domestic Shipping
For orders within Australia, we offer standard and express shipping options. Estimated delivery times are provided at checkout based on your location and the shipping method chosen.
International Shipping
We also ship internationally to select countries. International shipping rates and estimated delivery times will be provided during checkout. Please be aware that international shipments may be subject to customs fees, import duties, taxes, and other charges in the destination country, which are the responsibility of the recipient.
Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. You will see the shipping cost calculated at checkout before finalizing your order.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress to your doorstep.
Shipping Delays
While we do our best to ensure timely delivery, Hydrogen Water is not responsible for delays caused by shipping carriers, customs clearance processes, or other factors beyond our control. We appreciate your understanding and patience in these situations.
Contact Us
If you have any questions or concerns regarding your order's shipping, please don't hesitate to contact us at info@hydrogenwaterh2o.com. Our team is here to help ensure your Hydrogen Water experience is smooth and enjoyable.
Hydrogen Water
We look forward to serving you and ensuring your hydration needs are met with the quality and service Hydrogen Water H2O is known for.